2018 Annual Report

Sustainability

Social Performance
The Carlos Slim Foundation is developing 96 programs and projects in 13 different areas, including education, jobs, health, sports, culture and the environment, reaching more than 45 million beneficiaries in Mexico and other Latin American countries.

The Carlos Slim Foundation is developing 96 programs and projects in 13 different areas, including education, jobs, health, sports, culture and the environment, reaching more than 45 million beneficiaries in Mexico and other Latin American countries.

During the phase involving the reconstruction and building of new homes and markets, we issued a call in which the Foundation would contribute five pesos to match every peso received. We received a response from 217 thousand donors who placed their trust in us and donated $412.4 million pesos, to which was added $2.0618 billion pesos contributed by the Foundation. This money has been used for the rebuilding of homes, for health and educational infrastructure and for the reconstruction of the nation’s cultural patrimony. As we have established from the beginning, the actions taken and the application of these resources have been published, month by month, in the Foundation’s web page. For more information in this respect, go to the website http://www.fundacioncarlosslim.org/

In addition to the Foundation’s activities, the Grupo Sanborns companies continued their investments in education, health, infrastructure and community development by means of the following initiatives:

  • Participation in yearly campaigns for the prevention and control of diseases, in collaboration with the Carlos Slim Institute of Health,
  • Program for the rescue of historic real estate in Sanborns,
  • Program for the employment of disabled persons in Sanborns and Sears, through the Mexican Confederation of Organizations for the Aid of Persons with Disabilities (CONFE), the Multiple Attention Center (CAM), the Young Men’s Christian Association (YMCA), and the National System for the Integral Development of Families (DIF),
  • Free courses in the “Train Yourself for a Job” digital platform of the Carlos Slim Foundation, accessible for all persons in general, as well as access to the Jobs Market, which includes recruitment processes for the companies of Grupo Sanborns.

 

Environmental Performance
The sustainability policy, the GRI 4 index, and the environmental indices in general for energy, water, biodiversity, emissions, effluents and residues, premiums, certifications, acknowledgments and volunteer programs can be consulted in the Carso Sustainability Report. Go to the website http://www.gsanborns.com.mx/desempeno-ambiental.html

During the year of 2018, Grupo Sanborns continued with its compliance with the environmental standards to which it is subject, mainly in regard to the control and recording of residual waters, the discharge of emissions into the atmosphere, and in the handling and final disposal of solid residues and dangerous materials, utilizing the companies authorized by the corresponding environmental and sanitation authorities for that purpose.

Labor, Health and Safety Performance
Sears, Sanborns, MixUp, Dax and ClaroShop.com provide permanent and temporary employment to more than 50 thousand persons in Mexico and in El Salvador. In 2018 the number of employees increased by 5.8% over the previous year. The following are Benefits Programs found in Sears:

  • Scholarships in digital science and scholarships for children and direct family members of employees,
  • Flexible work hours for mothers and fathers; economic assistance for funeral expenses and leaves with pay,
  • Campaigns for the prevention of illnesses, with the collaboration of the Mexican Social Security Institute (IMSS) and the Ministry of Health (SSA),
  • Civil Protection Programs with the training of volunteer brigades,
  • Personal development programs through the Association for Improvement for Mexico (ASUME), the Human Quality Management and Corporate Social Liability System (CRESE) and the Social Welfare program,
  • Courses through the “Train Yourself for a Job” digital platform of the Carlos Slim Foundation for the basic training of the operational and middle management personnel,
  • Programs for training in sales and management skills.

In Sears we have a Training Center in Mexico City, located in Centro Histórico and Carso headquarters, and in Tijuana, as well as 98 training rooms located in the operating units, and 48 training rooms in Sanborns; in the corporate offices; the two Training Centers in the Viaducto plant and the foreign locations, which include Panama and El Salvador. A total of 59,134 courses were delivered in 2018, which were completed by 58,011 persons, and which included technical training courses on operations, developmental, safety and health. Additionally, in Sanborns the very important Civil Protection program was continued, in which 4,861 persons took part, an increase of 15.1% in respect to 2017.

In Sears, personnel were hired and trained for the new stores at Cuernavaca Averanda, Parque Puebla, Parque Las Antenas and for the reopening of Villa Coapa. The distribution center in Silao, in the Mexican state of Guanajuato, was also opened, and the e-commerce initiative was consolidated in a nucleus of twelve stores, which led to the generation of 968 jobs. The training courses in Sanborns for the opening and pre-opening of stores involved 493 trainees.

In 2018, assistance continued for the Sears and Saks Fifth Avenue employees whose homes were affected in various ways by the 2017 earthquake. Those persons who required aid were assisted by the Carlos Slim Foundation.

Digital Science Scholarships were awarded to 669 children of workers and 310 Telmex-Telcel scholarships were awarded to workers or their children during the year.

The ASUME (Asociación de la Superación por México) program attained 303 groups, 3,082 collaborators who graduated, plus 230 collaborators who were enabled as instructors.

The CRESE (Sistema de Calidad Humana y Responsabilidad Social en la Empresa) program was continued, with the recertification of 67 Sears stores (credit centers, technical service centers, and logistics centers), for a total of 104 certified units. Also, twenty stores were incorporated in 2018.

In the Welfare Program, work was carried out on three fundamental aspects: Training, Health, Cultural Pursuits and Recreation. In 2018 39,287 persons (consisting of 34,560 collaborators and 4,727 family members) were benefitted by the various programs. The collaborators and family members were from Sears, Sanborns, Dax, and ClaroShop.

Works with the Carlos Slim Foundation “Train yourself for your Job” digital platform continued, using it for the basic training of the operational personnel and supervisors. Throughout the year, 844 Sears workers in various categories were trained, and 3,454 new employees were hired and trained on the said platform.

For more information, go to Sustainability Activities section of Grupo Sanborns web page http://www.gsanborns.com.mx/responsabilidad-social.html

Sears, Sanborns, iShop, MixUp, Dax and ClaroShop are the source of employment for more than 50,000 permanent and temporary workers in Mexico and El Salvador.