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2021 ANNUAL REPORT
Grupo Sanborns is a leading company in the retail sales market in Mexico, with a unique portfolio of formats that includes department stores with sections for electronics and entertainment, convenience items, luxury items and restaurants. It carries highly recognized brands, such as Sears, Sanborns, iShop-MixUp, Dax, Sanborns Café and Saks Fifth Avenue. Grupo Sanborns has a presence in 62 cities in Mexico, with 433 stores and a sales floor area of approximately 1.191 million square meters, offering a wide variety of value to its customers, including 4.699 million cardholders.
To offer products and services of the highest quality to our customers at a fair price in pleasant surroundings, providing them with the most complete satisfaction through our flawless personalized service. Our customers are the raison d’etre of our work.
Our outlook is to maintain the leadership of our Group in the market, integrating and consolidating the objectives of our customers, personnel, suppliers, and shareholders.
Work: Work is a value; because only through work can we meet our needs, grow as individuals and serve our fellow human beings. Therefore, we must seek to make our work become a factor in our personal and professional development and in our emotional satisfaction.
Growth: Growth means increasing and improving our skills and personal knowledge so that together with the Group we can increase our capacity to offer more and better products, along with excellent service to our customers.
Social responsibility: This responsibility consists in doing our work well, reaffirming our ethical values, meeting our commitments with our customers and providers, observing the laws, and conserving natural resources and the environment.
Efficiency: Efficiency means observing austerity in the care and utilization of our resources, spending only on what is necessary and avoiding anything that is useless or superfluous.
Grupo Sanborns is a leading company in the retail sales market in Mexico, with a unique portfolio of formats that includes department stores with sections for electronics and entertainment, convenience items, luxury items and restaurants. It carries highly recognized brands, such as Sears, Sanborns, iShop-MixUp, Dax, Sanborns Café and Saks Fifth Avenue. Grupo Sanborns has a presence in 62 cities in Mexico, with 433 stores and a sales floor area of approximately 1.191 million square meters, offering a wide variety of value to its customers, including 4.699 million cardholders.
To offer products and services of the highest quality to our customers at a fair price in pleasant surroundings, providing them with the most complete satisfaction through our flawless personalized service. Our customers are the raison d’etre of our work.
Our outlook is to maintain the leadership of our Group in the market, integrating and consolidating the objectives of our customers, personnel, suppliers, and shareholders.
Work: Work is a value; because only through work can we meet our needs, grow as individuals and serve our fellow human beings. Therefore, we must seek to make our work become a factor in our personal and professional development and in our emotional satisfaction.
Growth: Growth means increasing and improving our skills and personal knowledge so that together with the Group we can increase our capacity to offer more and better products, along with excellent service to our customers.
Social responsibility: This responsibility consists in doing our work well, reaffirming our ethical values, meeting our commitments with our customers and providers, observing the laws, and conserving natural resources and the environment.
Efficiency: Efficiency means observing austerity in the care and utilization of our resources, spending only on what is necessary and avoiding anything that is useless or superfluous.